BEST PRACTICE USE CASES
Life/Health Insurance

Existing Policyholder Claims Reduction

4min



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App

Health Insurance

Scans

BodyScan, FaceScan

Frequency

Multiple Scans

Payment

Per Scan, Subscription, Combined

App Description

The app is the home for the policyholder's insurance policy, including claims, rewards programs, and referral offers.

Summary

Demonstrates how a face and body scan can be used in the identification of a policyholder’s health risks, triggering an intervention and claims reduction plan.



Example Only

The app experience described below is for example purposes only. It is designed to demonstrate how CompleteScan could be integrated.



The Journey

A policyholder within an ‘at risk’ category receives a notification for a complimentary health assessment. At a life stage where they’re becoming more aware of health risks, they then take a Face & BodyScan to identify their level of risk.

With the full health data now in the app logic and ecosystem, an intervention program can be triggered based on their health risks. The policyholder is shown a summary, including a recommended course of action to take to help understand and reduce their health risks.



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The health risks are validated by a trusted health professional within the provider’s network, with a course of action linked to the policyholder’s account. 

Through monthly Face and BodyScans, the policyholder can then start to see improvement trends that validate the provider's offerings.



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During the program, offers and rewards are used at specific milestones to incentivize the policyholder to stay on the path of health risk reduction and claims reduction.





Business Benefits based on Example



Routine Engagement Points On average, there’ll be at least 1 opportunity per month to have a touchpoint with sustained attention from your policyholders.

Data-Driven Health Profiles Over the course of this program, you can track up to 7 health risks* per user from the scans alone, building a rich view of your user's health profile over time.

*Obesity Risk, Central Obesity Risk, Type 2 Diabetes Risk, Cardiovascular Disease Risk, Stroke Risk, Heart Attack Risk, Stress Risk.